You know that every penny of profit that is made in your stores has to pass through the hands of your Cashiers. You must protect it!

This month’s tip provides a partial listing of the many Cashier errors that plague the average stores…along with a few of the most prevalent methods Cashiers use to steal from you.

8 Ways Cashiers KILL Your Profit

1. Sweethearting - Intentionally under-ringing or sliding merchandise for friends or family. Not by error. Can account for up to 14% of total store shrink.

2. Improper Produce ID – 17% of cashier regularly mis-ID produce items resulting in shrink at the POS.

3. Missing B.O.B. – Failure to scan items on the Bottom of the Basket. Uncontrolled can cost the average. store $400-575 a week.

4. Improper cash handling – Failure to count
   Pick-ups or start-up tills – Processing multiple transactions at the same time

5. Acceptance of outdated coupons

6. Improper use of the multiple item key

7. Failure to correct ringing errors

8. Not charging sales tax on taxable items

These are just a few of the ways cashiers cause store shrink loss and kill bottom line profit.

You’ll find cures to these shrink problems and many more in “The Manager’s Guide To Loss Prevention”, and 33 Ways Cashiers Steal your Profit which is included in our “Ultimate Store Manager’s Toolkit”.

9 Ways Dishonest Cashiers
Steal From You

1. Grouping sales to cover-up theft

2. Improper use of the No Sale Key

3. Creating a cash Build-Up that can be removed at a later time

4. Improper use of the Error Correct Key

5. Creating fraudulent refunds

6. Improper handling of Coupons

7. Failure to check the B.O.B

8. Under-Ringing items for family or friends

9. Key entering items that would otherwise scan

Our book, “33 Ways Inefficient & Dishonest Cashiers Rob Your Stores’ Profits” offers a wealth of information about front-end losses and the steps you can take to cut them down to size.

The 9 ways listed above just “scratch the surface” of the many ways you might be (and probably are) leaking profits through your front end. In addition, our “Manager’s Guide To Loss Prevention” also covers this issue in depth.

We also offer two powerful Managers’ Workshops and new, cost effective technology will help you cure the losses caused by Cashier Errors and Theft.

ASK ABOUT our new Total Store Manager Workshop for guaranteed profit impact and our all new SHRINK-TRAX – How To Breathe new life into your ShrinkTrax investment…

For more information about these important Workshops and what they can do for your profit picture, CLICK HERE to go to our special website Training Page.